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Delivery Section

The Delivery section is used to verify and confirm successful order delivery to the correct customer. Favicon Image

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Key Features:

  • Customer Verification:
  • Customers must provide an OTP security code and ID proof to validate the delivery.
  • This ensures the right customer receives the correct order.
  • Delivery Details:
  • Displays all relevant delivery information.
  • You can write notes related to the delivery.
  • You can also reply to existing notes to maintain communication and clarity.
  • Document Tab:
  • A separate tab labeled Document is available.
  • This tab contains any related documents uploaded for the delivery, such as ID scans or signed proofs. Favicon Image

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Example Workflow

  1. Delivery officer initiates verification.
  2. Customer provides OTP and ID.
  3. Officer confirms identity and completes delivery.
  4. Notes can be added or replied to in the Delivery Details tab.
  5. Related documents can be reviewed or uploaded in the Document tab.